Frequently Asked Questions | Knowledge Base
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Do you have the CMS Claims Processing Manual? If so where Can I find it?
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Do you have the Guidelines for Coding and reporting in Find-A-Code?
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How do I view the Medicare Articles and LCDs pertaining to a code?
- Where can I find ABN Modifier guidelines for Medicare?
- Where do I find documentation guidelines on E&M codes?
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Are sign-in sheets allowed?
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As part of my HIPAA compliance program (and to satisfy Meaningful Use requirements), I completed the Security Risk Analysis (SRA). What do I do with it now? Do I have to send the results to someone? How do they know we did it?
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How often should compliance and HIPAA training be performed?
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My office was broken into last night. I use electronic health records, but we do store some protected health information for my patients in paper files. These files are not secured, so the burglars did have access to them. It did not appear that the files were touched as the burglars were looking for cash. What responsibilities do I have to my patients in a situation like this? Do I need to contact them and advise them that their PHI could have been compromised?
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The attorney of one of our patients has requested patient records, does the attorney first have to sign a Business Associate Agreement for our office?
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Do you offer discounts for multiple users?
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How many people can use an account?
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How much does this service cost?
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If I purchase the Essentials membership today can I upgrade to Professional later and how will I be billed if I start in the middle of the month?
- Do you offer a free trial?
- How do I add and delete tools from my account?
- How do I terminate my TRIAL SUBSCRIPTION?
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