How Does the Physician Compare Website Affect You?

by  Wyn Staheli, Director of Content - innoviHealth
Jun 25th, 2018

The physician compare website may not be working quite the way you think it is. Not all providers will have rankings showing up for them. Physician compare lists basic information, but quality measure information was not added until this year (2018) and not all quality measures are included in the Star Rating system. Additionally, patient surveys are also sent out and those are an additional rating. If you aren’t confused yet, CMS’ rating system is different than what many are accustomed to seeing on a typical business website. On the physician compare website, a 3 star rating is a good rating. The following is a very general overview of the components of the ratings on physician compare.

Eligibility

There are several factors that must be met in order to have the ratings apply to you. Groups and eligible clinicians (EC) have different requirements. Both must:

• Be in approved status in PECOS
• Provide at least one practice location address
• Have submitted a Medicare fee-for-service claim or be newly enrolled in PECOS within the last 6 months

Additionally, a small practice must have at least one specialty noted in PECOS. Groups must also have a legal business name and have at least two active Medicare health care professionals reassign their benefits to the group’s TIN.

Quality Measures

Once eligibility requirements are met, the next step is to consider the quality measures which are included. The measures included can vary from year to year. For 2018 ratings, CMS used the Achievable Benchmark of Care (ABC™) methodology which includes the following quality measures. Note that these measures (listed by measure number) were reported by the EC in 2016:

# Description

6 - Coronary Artery Disease (CAD): Antiplatelet Therapy

47 - Care Plan

48 - Urinary Incontinence: Assessment of Presence or Absence of Urinary Incontinence in Women Aged 65 Years and Older  

51 - Chronic Obstructive Pulmonary Disease (COPD): Spirometry Evaluation

110 - Preventive Care and Screening: Influenza Immunization  

111 - Pneumonia Vaccination Status for Older Adults

113 - Colorectal Cancer Screening

117 - Diabetes: Eye Exam

128 - Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow Up Plan

134 - Preventive Care and Screening: Screening for Clinical Depression and Follow Up Plan

226 - Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention  

238.1 - Use of High-Risk Medications in the Elderly

318 - Falls: Screening for Fall Risk

What this means is that if you didn’t report any of these measures in 2016, then you would not have a Star Rating. Your rating is based on a percentage of a benchmark. It’s a rather complex rating system. Click here to read more about how it is calculated. The bottom line is that if any of these measures apply to your practice, then you need to pay particular attention to them and exercise vigilance in doing your best if you want a good rating.

Surveys

One last thing to consider is surveys. it should be noted that these surveys are not like surveys on consumer websites which we are all familiar with. There are separate surveys for home health, hospitals, hospice, nursing facilities, and groups. There is not any survey information listed at a single provider level, instead, patient survey scores from the Consumer Assessment of Healthcare Providers and Systems surveys will be shown on "group pages" which show the overall performance of the entire practice.

Surveys are not ‘included’ in the quality star rating. They are a separate star rating. The surveys vary by the specialty, but the focus of the questions is about how the patient feels about the care that they received.

Summary

Providers may be surprised to see that they don't have any Star Ratings but keep in mind that even CMS states that isn't a bad thing. The trick to will be to let consumers know that not everyone will have a ranking. Small providers may take comfort in the fact that it is highly possible that other small practices also won't have a rating so it may not make a significant difference at this point.