by Wyn Staheli, Director of Content - innoviHealth
Nov 19th, 2019
Question:
How do you modify a code submitted to the primary insurance company to let them know it is not covered by them so you can bill to a secondary?
Answer:
In one word — modifiers. Modifiers are the best way to communicate this information to the payer. As an example, if the patient’s primary payer was Medicare and you know that their secondary policy covers a service that Medicare does NOT cover when provided in a chiropractic office (e.g., electrical stimulation, x-ray), then you would include modifier GY to indicate that it is a noncovered service. Keep in mind that there may be other modifiers which would also need to be added to the procedure code on the claim (e.g., GP, GX).
Note: Please see “Medicare Modifiers” beginning on page 115 of the 2020 ChiroCode DeskBook for more comprehensive information on using these modifiers.
About Wyn Staheli, Director of Content - innoviHealth
Wyn Staheli is the Director of Content Research for innovHealth. She has over 30 years of experience in the healthcare industry. With her degree in Management Information Systems (MIS), she has been a programmer for a large insurance carrier as well as a California hospital system. She is also the author and editor of many medical resource books and the founder of InstaCode Institute.