A composite score on this measure is derived from responses on 4 items (each item scored with a text-anchored 5-point Likert scale with 1 representing the lowest value and 5 representing the highest value). Subjects (patients) receive individual items for their response. These items are not identified to patients as a component of a QCDR composite measure. Note: Limiting the composite measure score to the highest response category provides an opportunity for differentiation among providers in a meaningful way and provides an opportunity for performance improvement at a provider level. Items:  Bivarus 7: Coordination of Care Among Physicians And Nurses Bivarus 9: I Was Told How to Arrange an Appointment for Follow-Up Care Bivarus 11: The Doctor Provided Follow-Up Care Instructions in A Way I Could Understand Bivarus 12: I Was Involved In Developing My Care or Follow-Up Plan