Upcoming changes to evaluation and management (E/M) reporting

The American Medical Association (AMA) has released guidelines related to the upcoming changes to office visit E/M coding which will become effective on January 1, 2021. It is important to note that these changes pertain to physician reporting for office visits only and do not include Emergency Department (ED) E/M reporting. While the Central Office for HCPCS provides coding advice strictly for outpatient facility reporting, and these new guidelines are directed towards physician reporting, the changes are significant and may impact facilities internal guidelines for hospital-based clinic E/M reporting. As you may be aware, facilities are instructed by the...

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Note:  The following article synopsis was NOT provided by the AHA. It was created by Find-A-Code/innoviHealth.

Article Overview

This article summarizes upcoming changes to office visit evaluation and management reporting for 2021. It is aimed at coders, billers, compliance staff, and facility leaders who need to understand how the AMA guidance, CPT office visit revisions, and related hospital reporting considerations may affect workflow and internal policies. The discussion focuses on broad changes to reporting concepts, code narrative updates, and the relationship between physician office coding and facility-based outpatient reporting.

Why This Topic Matters

The changes described can affect documentation review, internal reporting policies, and payer-specific office visit coding processes. Understanding the scope of the revisions helps organizations prepare for updated E/M reporting practices and align facility guidance with current CPT/HCPCS frameworks.

Article Sections

  1. Overview of the 2021 E/M reporting changes

    Introduces the upcoming office visit E/M revisions and distinguishes them from other reporting contexts. It also explains why the update may matter to physician and facility workflows.

  2. Hospital and facility reporting considerations

    Discusses how the guidance relates to hospital outpatient clinic reporting and internal facility guideline development. It also notes the different roles of CMS and HCPCS-related outpatient facility advice.

  3. Time-based reporting and medical decision making

    Summarizes the general shift in office visit E/M reporting concepts for 2021. It covers the broad categories used for code selection and the related emphasis on encounter-day time and decision-making elements.

  4. Code table for office visit E/M revisions

    Presents the current and revised office visit E/M code narratives in tabular form. The section also identifies the deleted code and the overall pattern of changes across new and established patient services.

  5. Prolonged services add-on guidance

    Describes the introduction of a prolonged services add-on for office or other outpatient E/M services. It places that guidance in the context of time-based reporting and the revised office visit structure.

What You Will Learn

  • How the 2021 office visit E/M changes are framed by the AMA
  • Which reporting contexts are addressed and which are excluded
  • How hospital and facility reporting considerations are discussed
  • What broad types of changes were made to office visit code narratives
  • How the article presents prolonged services guidance in relation to office visit E/M reporting

Who Should Read This

  • Medical coders
  • Coding auditors
  • Billing staff
  • Compliance teams
  • Revenue cycle professionals
  • Hospital outpatient facility leaders
  • Physician practice administrators

Codes Discussed

Code Ranges Discussed


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