BC Advantage - 2017 Issue 7

10 Pillars of Success for Healthy Practices

There’s a reason why some practices are simply more successful than others. Surprisingly, the root of this accomplishment is not patient satisfaction. In fact, the most productive and efficient practices can actually boast a high level of employee satisfaction as the primary source of their achievements. That’s right-happy employees are the key to practice success.As a recent article in Physicians Practice pointed out, “Often, at the root of patient satisfaction problems are employee satisfaction problems.” As any good manager will tell you, keeping your staff motivated and positive increases productivity and improves overall...

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