BC Advantage - 2019 Issue 3

5 Benefits of Automating Incident Management in Healthcare

Incident reports are a typical part of risk management in the healthcare setting. In theory, properly reporting incidents provides an opportunity for a resolution by the right people at the right time. In any medical organization, there are myriad reasons for completing an incident report. Facilities have specific policies about when and how a report should be completed. Some common examples of an incident include a visitor injury, an employee needlestick, or a patient fall.  However, the list of possibilities is endless when you consider the potential vulnerabilities, including: patient complaints, quality of care issues, scope of practice...

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