BC Advantage - 2017 Issue 1

Better Office Communication Leads to Stronger RCM

According to a recent Physicians Practice study, one of the top five reasons for denied medical claims is a lack of adequate documentation. While this might seem like an electronic records issue, the problem may be bigger than that.Imagine your practice as a series of cogs, each interlocking with one another to make the whole function as a unit. Each of those cogs represents a different department within your practice: medical, billing, front office, etc. Now, imagine those cogs are too far apart for the grooves in their gears to lock onto one another. Nothing moves, nothing functions...

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