BC Advantage - 2017 Issue 5

The Big Myth If it isn't written, It wasn't done

This tip may contradict everything you've heard before. However, if you consider it with an open mind, you will see that it is an accurate characterization of the law, and it is also consistent with common sense. The phrase "If it isn't written, it wasn't done" is repeated so commonly that it seems crazy to question it. But with very limited exceptions, it is NOT Medicare law. When you have provided a service to a Medicare patient but find that the documentation is lacking, you can and should bill for the service, and appeal any denial of the service...

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