BC Advantage - 2013 Issue 4

Collections Tools

By Steve VernoIn any practice there are three things that generate revenue: They are insurance claims, patient payments, and debt collection.  There are several types of collections.  One is outstanding claims, another is patient collections, and another is debt collection.  Outstanding claims:  When we send a claim in a timely manner, the claim may or may not be paid.  State insurance laws and federal laws or a legal and binding contract with the provider may establish timeframes for an insurance company to pay those claims.  We should be on top of those claims that...

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