BC Advantage - 2013 Issue 6

Conducting Employee Reviews in a Medical Practice

By:  Desiree R. Baylin, CPM, CHRS, CMPCS, COMEmployee reviews are often stressful not only for the manager/supervisor conducting the review, but for the employee too.  Looking back and thinking about being an employee and then a medical office manager, it really didn't matter what side of the fence you were on.  One thing is certain, the employee is wondering if they are doing a great job and the manager/supervisor is thinking, "Is the employee going to be happy with their review or will they be upset by what you have to say?"  Either way it must...

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