BC Advantage - 2017 Issue 3

3 Creative Ways to Engage Patients While They Wait

More than one study has linked a lack of patient satisfaction to extended patient wait times. While shortening those wait times should be a key priority for many practices, focusing on patient engagement within the waiting room can also help alleviate some of the problem-and possibly become a valuable tool in your efforts to encourage healthy choices among your patients.Think of it this way: during their time in the waiting room, your patients are essentially a captive audience. Could this be an opportunity to improve patient engagement, satisfaction, and overall health outcomes?The trick, of course, is truly...

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