BC Advantage - 2014 Issue 8

How to Have Effective Communication about Billing and Receivables

By: Merrilee Severino, CPC, CPM, CMMP, NCEffective communication is important in everything, but in matters of money and health matters, it is vital that you are clear. When having meetings with providers about money matters, there are a few things to keep in mind. 1) Keep communication open. You must be able to talk with your providers. Some people are afraid to approach their providers, but remember they hired you to communicate for them and to them. By not communicating problems quickly, those issues can become harder to correct or become unfixable. When I interview with a practice, I...

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