BC Advantage - 2020 Issue 6

Finding the Positive in the New Normal - Walking Early into 2020

During the rapid pivot to telehealth services during the COVID-19 pandemic, one of the biggest priorities has been staying on top of the array of CMS and private payer rules to ensure these services were payable. These rules included the clear need in most instances for a video connection with the patient, which types of video were appropriate and how to code services based on time.I've been asked by a number of providers to review their telehealth documentation to ensure compliance with the billing rules for telehealth, and the biggest area that has stood out has been concerns...

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