BC Advantage - 2023 Issue 7

Harness the Power of Patient Reviews to Elevate Your Practice

When was the last time you made a purchase without looking at product and service reviews? Amazon, Facebook, Google, Netflix, Uber, Travelocity - powerhouse, world-changing organizations all built upon the culture and value of reviews. Healthcare is not immune to the review culture; with our consumerized patient, positive public sentiment is liquid gold and one of your most valuable assets! In fact, 86% of top performing healthcare providers are asking for reviews and feedback after every patient encounter. At novelHealth, a pillar of their patient engagement eco-system is dedicated to operationalizing your review strategy and opening your digital...

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