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BC Advantage - 2018 Issue 1

Managing a Medical Practice

A practice manager's job is to make sure the whole practice runs smoothly. The physician has to wear two hats: the physician and the businessperson. Any business is made up of a series of processes. From the first patient call until the check clears, there are many steps, disconnects and diversions in the process that practice managers have to navigate. New Employee Processes•Do you have a training or orientation program for all new employees? Even if a new employee has worked in a practice before, they have not worked in your practice.•Do you give each...

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