BC Advantage - 2016 Issue 8

Why is There Still So Much Paper in Healthcare?

At some point in the last 10 years, most industries across the world underwent a Paperless Revolution, of sorts-a period of transition when records and communications moved from paper-based to digital.And why not? Digital documents are cheaper to create and easier to store. Sending them out through online channels is also convenient and efficient, allowing for automated notices through email, a central portal, or a password-protected customer account.Still, in spite of all the facts in favor of going paperless, the healthcare industry seems to have dropped the ball.In fact, according to a 2015 Trends in Healthcare...

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