BC Advantage - 2021 Issue 4

How Patient Appointment Reminders are Changing the Healthcare Industry

Patient appointment reminders are changing the healthcare industry. In the past, providers have had to work hard to make sure their patients make it to their upcoming appointments. Before digital tools, this meant spending hours on the phone calling every patient to make sure they remembered their appointment. Even after a phone call, the patient might still forget and fail to show up to their appointment. No shows also happened when patients forgot to reschedule their appointment. No show visits and late appointments cost providersw each year in lost revenue. Patient appointment reminders are not only helping providers reduce...

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