BC Advantage - 2022 Issue 8

Provider Education: The Most Important Step of the Audit Process

You've taken the time to complete a painstaking audit of a provider, combing through their documentation on an EHR or maybe even navigating through a handful of handwritten notes. You've calculated their score-it doesn't look too good-and now it's time for that most important step of the audit process: provider education.What good is a carefully conducted audit, or even a carefully written audit report, if the provider who was the object of that audit doesn't receive the proper education? Ultimately, the purpose of an audit, as part of an effective compliance program, is to assess whether providers are...

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