BC Advantage - 2014 Issue 9

Questions from the Internet - 5

Question:  I have been having problems with one insurance provider. Depending on the patient they sometimes send the check to the member. I really wouldn't mind but this has led to several situations where the member has decided to pocket the money ignoring my attempts to collect. Is there any way to get the insurance company to stop this practice? I tried to report it as insurance fraud to them once but they said it was not their problem.Answer:This can be very frustrating for a practice, but, we need to understand the basics of medical care.  There...

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