BC Advantage - 2014 Issue 8

Social Media: A Tool for ICD-10 Transition?

By: Ellen VanBuskirkHow does an industry reach all the critical "actors" along the healthcare ecosystem that starts with the consumer? We know that communication will be the lynch pin for ICD-10 transition success in October, 2015, as the IS integration, testing, training, business process redesign , and change management are all interdependent and without a two way line of communication, the transition will struggle to achieve a successful outcome. Can we use a "grass roots" approach to train, knowledge share, and manage? One of the challenges early in the roadmap of ICD-10 transition was the ability to manage and substantiate...

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