BC Advantage - 2019 Issue 3

There's a New Customer in Town The Patient

In the past, our success as Medical Billing Companies has been possible because of our relationships with partners, such as Practice Management Software Firms, Statement Vendors, Clearinghouses, Third Party Payers, and Outsource Vendors, among others. However, the medical billing landscape is changing and we now have a new and just as vitally important entity in the mix: the Patient. Without the patient’s cooperation, it would be extremely difficult for us to provide quality revenue cycle services. We rely on the patient to:•Provide accurate demographics•Supply us with current financial information•Respond to us with any...

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