BC Advantage - 2018 Issue 12

3 Ways to Automate Front Office Tasks

Healthcare front offices are a hive of nonstop, vitally important activity. Reception duties, appointment scheduling, coding and billing, and collection of patient information are just a few of the critical responsibilities shouldered by front office personnel. But when the front office staff is overwhelmed, the whole practice suffers.Billing headaches increase. Collection costs rise. Cash flow deteriorates. Revenues evaporate. But there are three key ways that technology can cure all of these vexing and chronic problems, simply and affordably. That’s because it’s now possible to fully automate the most burdensome tasks of insurance verification, payment processing, and...

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