DecisionHealth, DecisionHealth - 2021 Issue 1 (January)

COVID billing update: Lock in medical necessity before billing phone E/Ms

While it’s true that Medicare is covering E/M visits performed via the telephone (codes 99441-99443) on a temporary basis during the public health emergency (PHE), practices should not take this as license to bill their patient phone calls as E/M visits, coding experts warn.
To be billed appropriately, telephone E/Ms must meet the same medical necessity requirements as office visits.

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