DecisionHealth, DecisionHealth - 2009 Issue 5 (May)

Don't ignore Web sites where patients review your physicians

Have you done a Google search for your practice or physicians lately? You should. Popular Web sites like HealthGrades.com and RateMDs.com allow patients to anonymously rate your doctors and practice, and are defining the online image of thousands of practices nationwide. That image isn't always good, and you should be prepared to respond, experts say.

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