DecisionHealth, DecisionHealth - 2011 Issue 6 (June)

Who you gonna call?

Expect things to go wrong when you implement an electronic health record (EHR) system, according to your peers who have gone through the process. When they do, you need to know who to go to for timely assistance, especially once your providers have begun exclusively using the EHR to see patients. This chart lists actual problems and issues encountered by Cambridge Pediatrics as well as the organizations they contacted for help.

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