DecisionHealth, DecisionHealth - 2019 Issue 3 (March)

Patient-as-consumer panel yields some winning portal ways to improve care

Treating the patient as a “consumer” has its advantages for quality and care, but should be a collaborative rather than a top-down (or bottom-up) process, a panel of health care experts suggested March 5. And one panelist reported patient portal innovations that seemed to meet those demands and produce positive results.

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