DecisionHealth, DecisionHealth - 2009 Issue 6 (June)

3 reasons why you should bill codes for telephone services

Medicare won't pay for patient assessment and management services done by phone, but you're free to bill patients - and many practices are starting to, Part B News has learned. One pain management practice is beginning to bill patients for phone services using non-covered codes because of the rising costs. "A physician can only afford to pay his staff so much for their time, and yes, patients will keep you on the phone for a long time," says Cindy Rhyne, practice administrator for Douglas D. Pritchard MD, a small pain management practice in Statesville, N.C.

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