DecisionHealth, DecisionHealth - 2012 Issue 9 (September)

Respond to retail clinic growth by prioritizing customer service

Promote your patients’ positive experiences to the community through ads and social media campaigns to counteract the loss of patient visits from the growing number of retail health clinics. Some of those clinics, usually found at pharmacies, are beginning to expand into chronic disease management, possibly posing a threat to your patient base.

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