DecisionHealth, DecisionHealth - 2012 Issue 8 (August)

Secure meaningful use incentives by increasing patients’ use of portals

Respond to questions asked through patient portals within 24 hours to increase participation and the likelihood you’ll receive incentives for proposed stage 2 meaningful use measures. About 98% of patients who ask questions through York (Neb.) Medical Clinic’s patient portal receive answers on the same day, says Practice Administrator John Tritt. Timely responses are one way the 10-provider family medicine practice boosted portal participation to 1,500 patients.

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