DecisionHealth, DecisionHealth - 2009 Issue 9 (September)

When and how to send patients to collections in a bad economy

Save money and improve patient payment behavior by sticking to a clear, tough-but-fair collections policy, experts say.  The key: Work with patients who tell you they have problems paying, but don't be afraid to send unresponsive patients to collections, even with the economy still sputtering.

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