decisionhealth Newsletters, Part B News - 2017 Issue 3 (March)
5 steps to make sure insurance coverage, staff are prepared for disaster
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Article Overview
This article addresses how medical practices can prepare for emergencies and business disruptions. It focuses on operational continuity, insurance considerations, staff and patient safety procedures, communication planning, and how to coordinate with vendors and payers after a disaster. It is relevant for practice administrators, office managers, and billing/coding teams involved in keeping a practice functioning during unexpected events.
Why This Topic Matters
Disasters can interrupt scheduling, claims processing, access to records, and other core practice operations. Planning ahead helps practices reduce downtime, protect people and information, and maintain communication with patients, vendors, and payers.
What You Will Learn
- How practices can evaluate coverage needs related to emergency events
- How to think about backup access to scheduling, claims, and patient contact information
- What kinds of staff and patient safety planning are discussed for emergencies
- How communication planning can support contact with patients, vendors, and care partners
- Why coordination with payers matters when deadlines or filing processes are disrupted
Who Should Read This
- Medical practice administrators
- Office managers
- Billing and coding staff
- Healthcare compliance personnel
- Physician practice owners
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