DecisionHealth, DecisionHealth - 2023 Issue 1 (January)
Tap, tap: See better patient results, and provider scores, with SMS outreach
A recent study shows automated text messaging to transitional care management (TCM) patients was tied to reduced readmission to the hospital and ED, suggesting that these SMS interventions can go beyond patient-provider convenience and actually improve patient care. They may also boost provider performance ratings — in payer programs and at review websites.
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