DecisionHealth, DecisionHealth - 2011 Issue 8 (August)

3 tips to make patients happy with AWVs, and boost collections on bundled E/Ms

You must educate patients before and during annual wellness visits (AWVs) in order to boost their satisfaction and your chances of getting copays for E/Ms billed alongside AWVs, practice sources say. It’s common for enough separate physician work to occur in an AWV appointment that a significant, separate E/M service is billable, says Norma Keim, practice administrator at Cranberry Medical Clinic, a solo primary care practice in Terra Alta, W. Va. Remember: You attach modifier 25 (significant, separate E/M, same physician/day) to the E/M when billing it with the AWV.

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