DecisionHealth, DecisionHealth - 2009 Issue 12 (December)

6 tips to monitor and react to patient payment behaviors

The more you know about the way your patients pay their bills - or don't - the better you are at making tough billing decisions, experts say. Record key payment metrics for every patient who walks through the door, such as how many bills were paid on time, how many late payments have been made, and what type of insurance plan each patient has (see sidebar for a full list).

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