DecisionHealth, DecisionHealth - 2019 Issue 5 (May)

Try high tech, high touch to urge slow-paying patients into the fast lane

A recent survey shows that providers are having serious trouble getting timely payments from patients — and while high-deductible plans are, as usual, a suspected culprit, experts suggest that a more high-touch, high-tech approach from providers could help take up some of the slack.

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