Use 2020 telehealth report as a baseline for internal review

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This piece reviews a Medicare Comparative Billing Report examining office evaluation and management claims billed via telehealth during 2020, including how the report was built, which claims were included, and what the month-by-month national averages showed. It is intended for coding, compliance, and practice management readers who want to understand telehealth utilization trends during the public health emergency and use the report as a benchmark for internal auditing, without substituting for the underlying billing guidance.

Why This Topic Matters

It helps practices and compliance teams interpret telehealth billing patterns during the public health emergency and assess whether their own claim volumes warrant internal review. The article also clarifies the scope of the Comparative Billing Report so readers understand what is and is not represented in the analysis.

What You Will Learn

  • How a Medicare Comparative Billing Report evaluated telehealth office visit claim patterns in 2020
  • Which claims and settings were included in the report’s analysis
  • How national monthly telehealth utilization trends changed during 2020
  • How practices may use aggregate benchmark data for internal review of telehealth claims
  • Why provider specialty and patient mix can affect telehealth utilization patterns

Who Should Read This

  • Medical coders
  • Compliance staff
  • Billing professionals
  • Practice managers
  • Physicians
  • Qualified health care professionals

Codes Discussed

Code Ranges Discussed

Modifiers Discussed


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