DecisionHealth, DecisionHealth - 2011 Issue 8 (August)

5 ways to reduce no-shows

When patients don’t show up, you lose money and waste physician time – the kind of damage you can’t afford in this economy. Many practices are adopting no-show fees, but to really reduce no-shows, you must do a lot more than post a warning sign, experts say. It’s more important than ever to tackle no-shows, which have become more common, particularly for well visits and conditions that patients feel aren’t very serious, says Mark Rosenberg, CPA, president of Rosenberg and Company in Atlanta.

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