tci ED Coding & Reimbursement Alert - 2021 Issue Q4

Patient Privacy: Halt Your Faxing Faux Pas With a Few Simple Steps

Medical professionals still fax frequently, and your staff members should understand how to keep these communications private. Although fax machines have largely been replaced by electronic communications in many offices and homes, medical professionals are among the few who still fax frequently. From referrals between physicians to information requested by insurers, emergency departments tend to still send faxes somewhat frequently. In fact, a 2019 survey by healthcare communication firm Tiger Connect found that about 89 percent of health care organizations were still using fax machines, even though most other businesses had phased out faxing. Unfortunately, fax blunders still rank...

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