tci ED Coding & Reimbursement Alert - 2001 Issue 12

Reader Question: Patients Leaving Without Being Seen

Question: Patients leave the emergency department several times a day without being seen by a physician. How can we report this so we can recoup some of the resources used during initial triage?New York Subscriber  Answer: Because no physician services are provided to these patients during triage, there is no way to submit a claim. In some cases, the facility may submit a nominal charge to cover nursing time (taking vitals, documentation of the presenting problem, etc.). Many emergency departments make an effort to convince the patient to stay, however, and keep a log of the...

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