tci General Surgery Coding Alert - 2004 Issue 4

Reader Question: Bridge the Communication Gap ASAP

Question: The physicians and billers in my office don't practice open communication, and it's leading to a lot of red tape when reporting. How important is open communication, and how can a busy office achieve it?New York Subscriber Answer: If the coders, billing staff and physicians in your office lead separate coding lives, you're bound to hit reimbursement snags you could have easily avoided. To keep your office in compliance, billers, coders and physicians should work as a unit. It can be hard to keep everyone informed of new coding and billing policies, but hands-on, interactive training sessions...

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