tci General Surgery Coding Alert - 2023 Issue Q1

Reader Question: Don’t Tread on HIPAA Right of Access

Question: We have a patient with a large balance who has not responded to requests for payment. They sent a request asking for a copy of their health records. Can I withhold the records until the patient pays for the services we’ve already provided? Codify Subscriber Answer: No, you cannot withhold protected health information (PHI) for reasons of non-payment, according to the Department of Health and Human Services (HHS). “A covered entity may charge an individual that has requested a copy of her PHI a reasonable, cost-based fee for the copy. See 45 CFR 164.524(c)(4). However...

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