tci General Surgery Coding Alert - 2024 Issue Q3

Reader Questions: Acknowledge HIPAA Policies When Emailing Results

Question: Sometimes a client or patient requests emailed medical records. What are the HIPAA rules for emailing protected health information (PHI)? New Jersey Subscriber Answer: When you send PHI, such as a portion of the patient’s medical record, you are responsible for protecting outbound emails. Using encrypted emails would be the best option for security purposes when sending PHI via email. Caution: Your practice should establish a validation procedure, so that if a patient asks you to email them something, you can determine whether it is an authentic request. Incoming: Regarding incoming emails, once an email is received...

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