tci General Surgery Coding Alert - 2020 Issue Q3

Reader Questions: Find HHS-Approved Communication Products for Telehealth

Question: How can I find out which telecommunication products are allowed for telehealth visits? California Subscriber Answer: The U.S. Department of Health & Human Services (HHS) recently issued a notice outlining which video chat applications are, and are not, suitable for telehealth visits. HHS outlines the following well-known applications that providers may use to interact with patients: Apple FaceTime Facebook Messenger video chat Google Hangouts video Skype HHS also elaborates on communication products that “are HIPAA compliant and will enter into HIPAA business associate agreements (BAAs) in connection with the provision of their video communication products.&rdquo...

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