tci General Surgery Coding Alert - 2021 Issue Q4

Reader Questions: Practice HIPAA Compliant Faxing

Question: What are the HIPAA rules regarding using a fax to transmit lab test results? California Subscriber Answer: You’re responsible for protecting outbound faxes. Establish a validation procedure, so that if a patient asks you to fax them something, you can determine whether it is an authentic request. Regarding incoming faxes, once a fax becomes electronic, it is considered electronic protected health information (ePHI). When you change the format, you’re required to develop proper access controls so that only authorized users can see that document. Best practice: You should store faxes on a central server where users...

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