tci Medicare Compliance & Reimbursement - 2010 Issue 15

E/M Best Practices: Master New Patient E/Ms or Leave Cash on the Table

Financial fallout can be considerable if you eschew new patient codes too often. For medical practices, the biggest difference between a new and established patient evaluation and management service is simple: money. Service-wise, new and established patient visits often differ little: the new patient E/M often includes simple tasks such as, "setting up a new chart and quizzing the patient a little closer to get familiar with him," explains Quinten A. Buechner, M.S., M.Div., AAPC:CPC, BMSC:ACS-FP/GI/PEDS, ACMCS:PCS, PHIA:CCP, PAHCS:CMSCS, president of ProActive Consultants, LLC in Cumberland, Wis.Bottom line: When you report a new patient E/M...

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