tci Medicare Compliance & Reimbursement - 2018 Issue 16

Billing: Sort Out EOB FAQs with These 5 Tips

Reminder: The EOB is not a bill. More often than not, patients receive their explanation of benefits (EOBs) in the mail and call providers in a panic. This frequently happens because the EOB gets mistaken for a bill and is a challenge to decipher for patients unfamiliar with the nuances of Medicare remittance. Answer the following five FAQs so you can give your patients the best and most helpful EOB information possible. FAQ 1: Is an EOB a bill? Answer 1: No. Although patients often mistake an EOB for a bill, an EOB is actually not a bill. Insurance...

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