tci Medicare Compliance & Reimbursement - 2011 Issue 11

Compliance: Are You Considering 'Firing' A Patient? Proceed Carefully to Avoid Getting Burned

These tips will help you avoid legal pitfalls in discharging deadbeat beneficiaries. Delinquent patients don't have to be a permanent fixture in your practice. If you have patients who owe thousands of dollars in copayments and deductibles, you don't have to keep providing them with care in non-emergency situations when the patient does not require your medical attention and you have provided adequate notice.At issue: Some practices may feel tempted to terminate their relationships with patients who have long-overdue bills, who habitually skip appointments, or who are nasty to the office's staff members. However, some providers worry that...

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