Compliance: New Medicare Texting Guidance Spells Out Dos and Don'ts
Physician orders should never be sent via text, CMS advises.
Texting remains a thorn in healthcare's side. This popular form of communication is the most prized by patients - but, the feds remind Medicare providers that it is not secure and must be properly monitored to ensure both Conditions of Participation and HIPAA compliance.
Background: For years, CMS, accrediting body The Joint Commission, and others have warned against regulatory violations brought about by texting. Now, after a confusing month of mixed messages from CMS on the issue, the agency has issued some guidance on the matter of texting between...
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