Think twice before deleting patient e-mailsProviders working with small computer systems have a recurring HIPAA-related quandary: How long do e-mails need to be kept before being deleted to make room for new information?The length of time providers must keep old e-mails "depends on whether the emails are part of the patient medical record," Kristen Rosati of Phoenix, AZ-based Coppersmith Gordon Schermer Owens & Nelson reminds providers. Use state licensure, accreditation standards, and HIPAA's definition of a designated record set to make this determination."If the e-mail [is communication] with a patient about treatment, then that e-mail would...
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